Frequently Asked Questions

Is ViewStub right for me?

ViewStub is for anyone with valuable video content for the world to see. Whether you are an event organizer or a regular content creator, you can use the ViewStub platform to grow your brand and have full control over your video content.

How do I create an event on the ViewStub Marketplace?

To create an event, just log in or sign up today. Then you will go to the Create page located at the top and enter your details such as title, price, description and other small details.

How do I live stream on ViewStub?

  • To live stream from a Camera, Webcam, or Laptop use OBS Studio. Put the URL & stream key from this page into the settings-stream section. Turn your camera to USB or Live mode and select your camera as a video capture device under the sources tab in OBS Studio. Once the video feed appears click ‘start streaming’. Your feed will appear on the ViewStub page. Click the ‘Go Live’ button to start broadcasting to your audience.
  • To live stream from an Android device please download the RTMP Camera App. Open the app up, click on the settings to select ‘Publish Address’. Put the URL & stream key from this page into the settings-stream section. Click “Start”. Your feed will appear on the ViewStub page. Click the ‘Go Live’ button to start broadcasting to your audience.
  • To live stream from an Apple device please download ‎Larix Broadcaster.
    Use the format https://{Stream URL}/{Stream Key} to stream with this app.
  • You can use iPhone or Android with an app and/or any camera that has a USB or live mode.

Can I upload videos to my event?

Yes! On your Edit Event page, click on "Event Media" on the left menu. In the video playlist, click on "New Live Stream or Upload". A screen will pop up where you can choose "Video Upload", then upload your file, enter a title, and set either public or private visibility.

Can I directly talk to other users?

You can directly message creators to ask them questions and engage with other users in a live chat while the video is playing.

Pricing

ViewStub utilizes a “Pay-Per View Model” (defined as: a type of paid service by which a subscriber or member of a service provider can purchase events to view via private telecast. With the rise of the Internet, the term Internet pay-per-view (iPPV) has been used to describe pay-per-view services accessed online.) Event customers have two options regarding credit card payment processing fees, they can either 1.) absorb (deduct from their commission) or 2.) pass along to the attendee (add to customer’s ticket purchase price) all credit card and/or PayPal payment processing fees incurred from each transaction. Stripe payment processing fees are 2.9% + $0.30 per transaction, and ViewStub does not charge any additional markup to this amount. For ‘in-person’ tickets, ViewStub keeps 3% + $1.00 per ticket. For ‘video streaming’ tickets, ViewStub charges 19%. By creating with ViewStub, users agree to a eighty one (81) / nineteen (19) percent split between the Event and ViewStub of total ‘video streaming’ ticket revenue earned. For further explanation, creators will receive 81% of their ‘virtual streaming’ ticket revenue and 97% minus $1.00 for each ‘in-person’ ticket sold. Event is responsible for any taxes owed based on the income received from utilizing ViewStub services.
ViewStub Standard Pricing
**Ticket Types Fees & Limits
Pay-Per-View Access Tickets 19% per transaction, Unlimited
Free to Access Video Streams < 75 Attendees
< 1.5 Hour Stream Limit
Please contact us for larger streams
Paid Access In-Person Registrations 1.00 + 3%, Unlimited
Free to Attend In-Person Registration Free, Unlimited
**Donation based or Non-Event tickets default to either Video or In-Person

Ask Us About Our Corporate & Enterprise Pricing


How do I get paid?

Simply link your bank through Stripe Connect or PayPal account and request a payout in your Account Hub. Use our secure Paypal or bank account integrations for direct transfers. Wire transfers, PayPal transfers, and Zelle payments may have limitations or additional fees. PayPal transfers may incur an additional 2.9% + $0.30 per transfer amount or amount as determined by PayPal (including for foreign currency conversions from USD).

Payouts

Payouts are accumulated and available on a rolling basis a minimum of 3 days after each successful purchase. New payouts can be requested once the previous one has been completed and the new account balances are updated in your ViewStub account. Refunds will automatically be removed from your available balance or from any future balances as needed. ViewStub will invoice the organizer for any refunds payable to customers where the balance is unavailable in the organizer’s account. ViewStub reserves the right to further limit payouts for requests below $25 at our discretion.

Refund Policy

If refunds are allowed by the event organizer, and you wish to receive a refund, you must email the organizer directly with a request within fourteen (14) days of your initial purchase, if purchased after the event date, or within fourteen (14) days after the original event date displayed when you made your purchase. ViewStub and individual ticket prices are subject to change at anytime.

If you have any further questions, please contact us. For information about how to best stream your live events on ViewStub, please check out our Tutorials page.