Conklin Workshop: Medical Case Overview Presented by Safety FM

Why Attend

Medical events do not occur in isolation. They unfold within complex systems shaped by context, conditions, constraints, and human decision-making. This workshop is designed to move beyond outcome-based reviews and individual blame, focusing instead on how work actually happens and how meaningful learning can be extracted from real-world medical cases.

Participants will explore:

• How Human & Organizational Performance (HOP) applies to medical and healthcare environments

• Why traditional case reviews often fail to produce lasting learning

• How facilitated learning and learning team approaches can improve understanding and response

• What it means to learn from a medical case without simplifying complexity

This workshop is intended for healthcare leaders, safety professionals, clinicians, and others interested in system-focused learning and improvement.

Location & Accommodations

The workshop will be held at Hotel Santa Fe.
A hotel room block is available for attendees. 

Day One – Medical Case Context & Facilitated Learning

Facilitated Learning Session

Led by Todd Conklin, with RaDonda Vaught

Day One establishes the shared language and foundational concepts that will be used throughout the workshop, including Day Two, and features RaDonda Vaught speaking to her firsthand experience of the medical case examined during the session.

Facilitated by Todd Conklin, the session focuses on understanding how the event unfolded within its full operational context and how decisions were shaped by the system in which the work occurred.

Focus areas include:

• Common language used in Human & Organizational Performance that will be applied on Day Two

• Discussion of the Five Principles of HOP

• Examination of a real medical case through a system-focused lens

• RaDonda Vaught’s personal account of the medical event and its broader context

• Understanding context, pressures, and constraints influencing decisions

• Facilitated learning focused on understanding rather than judgment

Day Two – Facilitated Learning, Tools & Application

Workshop Continuation & Facilitation

With continued participation from Todd Conklin and RaDonda Vaught

Day Two builds directly on the shared language, concepts, and case learning established on Day One. Todd Conklin and RaDonda Vaught remain engaged throughout the workshop, supporting facilitated learning, discussion, and reflection as participants move into application and practice.

Workshop Host

Hosted by Anne Lyren

Anne Lyren hosts Day Two from a clinical and healthcare system perspective, guiding discussion and helping connect learning to real-world healthcare environments.

Learning Team Tools & Methods

Featuring Brent Sutton

Day Two focuses on applying learning through selected tools and methods commonly used in learning teams.

Topics include:

• Use of learning team tools and techniques

• Applying learning team methods in healthcare and medical settings

• Facilitating learning conversations following medical events

• Translating insight into organizational learning and improvement

Administrative & Ticketing Information

Ticketing & Registration
All event registration and ticketing for this workshop are managed exclusively through ViewStub.
All ticket purchases, changes, and disputes must be handled directly through ViewStub in accordance with their terms and policies.

Neither the speakers nor Safety FM are responsible for ticketing transactions, disputes, or registration issues.

Important Notice

Card is subject to change without notice.
Agenda, speakers, session content, and schedule may change due to circumstances beyond the organizers’ control.